SMARTE EAST provides a service where the performance exceeds national standards. To achieve this SMARTE EAST is committed to monitoring KPIs that can be benchmarked against the construction industry standards to exemplify the benefits of the alliance, SMARTE EAST has aligned itself to the ‘Constructing Excellence’ KPIs.
| The baseline ‘Constructing Excellence’ KPIs being used are: |
| |
Performance exceeding national Constructing Excellence benchmarks by 23% on cost predictability and 22% on time predictability.
Performance exceeding Smarte East targets by 14% for satisfaction with product, 9% for service.
Four contractors using more than 80% subcontractors based in Smarte East region.
All contractors exceeding national average of considerate contractor’s scores.
|
The Project Manager collates KPI information for each project in a timely manner.
SMARTE EAST has reacted to the public sector efficiency agenda and regularly monitors cost of projects. In response to the James Review and the member authorities own efficiency agenda we work with contractors who have a breadth of experience in delivering off site and standardised solutions.
|
